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Sanifers

Contact

The right message,to the right place.

support@sanifers.com

We usually reply within 24 hours on working days. Include your Sanifers phone number: it lets us find your account without writing back three times.

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Form

A form, if you prefer.

It doesn’t send anything itself: it opens your email app with the message already written, ready to go.

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Topics

Pick the topic, we answer faster.

  • A problem with an order

    Start in the app: open the order and tap “Report a problem”. The dispute freezes the funds immediately and reaches our team with all the context.

  • Sanifers partners

    Opening a shop requires nothing from us: everything happens in the app. Write to us with questions about commissions, withdrawals or logistics.

    Write about this

  • Becoming a courier

    For a pending courier application, or for a transport company that wants to work with us with several vehicles.

    Write about this

  • Report content or abuse

    Counterfeits, scams, prohibited content, dangerous behaviour. Send us the link or the shop name: we handle these first.

    Write about this

  • Press and partnerships

    For any media request or collaboration proposal.

    Write about this

  • Personal data

    Access, correction or deletion of your personal data.

    Write about this

Want to close your account? Here is how.